NEW Perks for The Retreat on Celebrity Cruises

5/27/2024

Raw on 5 Specialty Restaurant on Celebrity Cruises

Two complimentary bottles of spirits for Royal Suite and above on Celebrity Cruises

New Perks for Celebrity Cruises Suite Guests

It's true! On May 23rd, 2024, Celebrity Cruises released a rollout of new suite perks for guest staying in The Retreat. There are bits floating all over the Internet and I've gathered a few resources to help break it down for you.

Directly from the Celebrity Cruises website here, they say:

What's new at The Retreat How do you improve on perfection? Oh, we can always think of something, and these exciting new suite perks are the proof.

Services

Dedicated butler service to assist with everything you need, including packing and unpacking, making spa appointments, and dining and shore excursion reservations
Butler Chat: Conveniently contact your butler from anywhere on board using your personal device
Destination Experience Specialist: Dedicated expert to help you make the most of your time ashore, from planning activities to ensuring smooth transfers to your excursions
Suite-to-car escort by your butler on Private Journeys excursions
Premium bath and body products crafted exclusively for The Retreat
Priority departure and embarkation at most destinations, including those that require tendering
Reserved theater seating on show nights
Complimentary beach towel service, shoeshine service, use of an umbrella, and binoculars
Dedicated spa concierge and personal consultant*
Complimentary fitness classes*
Complimentary laundry service and unlimited pressing service†
Extend Your Stay: on debarkation day, stay on board to relax until mid-afternoon and enjoy lunch at Luminae, before you depart (available in select ports of call)†

Food & Drink

Unlimited Premium Drink Package: Featuring award-winning portfolio of red, white, and bubbly wines representing vineyards from around the world**
Complimentary minibar stocked with soda and beer on embarkation day and water restocked daily
Full in-suite breakfast, lunch, dinner service, and daily delights
Afternoon tea event hosted in The Retreat Lounge or Michael’s Club
Option to dine in Blu restaurant*
Unlimited Specialty Dining Package. Includes dinner each night and lunch on sea days†**
Two complimentary bottles of premium spirits or wine†
Personalized minibar stocked daily with water, soda, and beer†
Premium in-suite coffee set-up†

Amenities

Welcome bottle of bubbles
Premium Wi-Fi package**
Premium Celebrity king size Cashmere Mattress™ with exclusive Retreat bedding
Premium 100% cotton bath towels and bathrobes
Pillow menu
Exclusive complimentary sleepwear†
Access to The Spa’s SEA Thermal Suite or Persian Garden.*†

*Included in Aqua Sky Suites.
†Included in Royal Suites and above.
**Not included with special fares or MoveUp upgrades from a non-suite stateroom

All Suites

Contact your butler wherever you are with Butler Chat
Destination Experience Specialist to assist with your excursions
Suite-to-car escort by your butler for Private Journeys
Shore excursion departure lounge just for suite guests
Premium Celebrity bath amenities
Updated Luminae menu with new Daniel Boulud signature dishes
Complimentary stocked minibar

Royal Suites and Above

Complimentary Extend Your Stay program*
Complimentary access to SEA Thermal Suite and Persian Garden
Complimentary daily laundry and unlimited pressing
Personalize your complimentary minibar
Exclusive sleepwear
Complimentary specialty dining, including lunch
*Available in select ports.

There is also a press release from Celebrity Cruises detailing the Suite perks, although they list many perks already given. Scroll through the press release below (it's also available for you to download and keep at your fingertips.)

There's also an excellent breakdown from the Celebrity Cruises Press Release here:

With enhanced offerings and new personalized amenities, The Retreat delivers the most elevated experience at sea.

MIAMI, May 23, 2024 /PRNewswire/ -- Celebrity Cruises® takes the suite life to new heights with new premium and personalized enhancements for The Retreat, providing the most elevated experience at sea. Offering more perks and amenities than ever before, The Retreat isn't just a suite. It's the most elevated experience at sea, period.

"At The Retreat, the world really does revolve around our guests," said Laura Hodges Bethge, President of Celebrity Cruises. "We collected extensive feedback from past guests, loyalty members and our trade partners to inform how The Retreat experiences are being reimagined to continue exceeding vacation expectations by delivering on the amenities and experiences Celebrity Cruises guests value most."

Ensuring guests don't have to lift a finger while on vacation, all suites at The Retreat come with a dedicated butler, who is now just a message away with Butler Chat, allowing for faster and easier one-on-one communication from anywhere on board or onshore. A dedicated shore excursions expert, The Retreat Destination Experience Specialist, is now available for guests of

The Retreat to make the most of their time on shore, from planning destination-related activities, to ensuring smooth transfers when discovering Celebrity's most sought-after ports of call. Additionally, guests can relax prior to excursions from the comfort of The Retreat Lounge and will enjoy suite-to-car butler escorts for Private Journeys excursions.
Culinary enhancements have been added to the offerings at Luminae, the exclusive suites-only restaurant, including new Daniel Boulud Signature dishes and a new rotating dinner and dessert menu. In-suite, guests can enjoy personalized daily delights, selected from the in-suite dining menu, as well as a complimentary stocked minibar.

To ensure they always have the best view in house, guests of The Retreat will enjoy reserved seating in The Theatre. Plus, guests staying in Royal Suites and above will always look their best thanks to complimentary laundry service including unlimited pressing.

In addition to the new offerings, guests of The Retreat will enjoy:

Breakfast, lunch and dinner from the comfort of their suite, selected from the in-suite dining menu, available daily.
Award-Winning Wine Portfolio of red, white, and bubbly wines representing vineyards from around the world served complimentary in The Retreat Lounge, Luminae and in-suite.
Express Priority Luggage Drop Off and Delivery on embarkation.
Guests staying in Royal Suites and above will also have access to:
- Complimentary Extend Your Stay providing the flexibility of staying onboard longer on disembarkation day in selected ports**. Guests can conveniently store their luggage, access public areas, use Wi-Fi and drink packages, enjoy lunch, and relax before their departure.
- Complimentary SEA Thermal Suite access on Edge Series ships and the Persian Garden on Millennium and Solstice Series ships.
- Complimentary Unlimited Specialty Dining, including lunch and dinner.
- Ability to customize their in-suite minibar experience before sailing.
- Two complimentary bottles of wine or spirits throughout their sailing.
- Exclusive complimentary sleepwear.

Conclusion?

There is a lot of ambiguity here for me. How well does the Butler Chat work? (In recent research, I've discovered it is through WhatsApp and have heard that it's been working extremely well!)

Is there definitely reserved theatre seating? Or is it only available for production shows only? I've experienced Celebrity Cruises preferred theatre seating in the past on Evening Chic nights only. If it was every night, this would be a great perk. It's currently provided on Royal Caribbean for their Sky and Star Class guests, and as Royal Caribbean is the parent company for Celebrity Cruises, I'd love to see this same every night benefit.

I'm sure it will become clearer as the new perks are rolled-out and experienced. I'd love to hear your comments if you've experienced any of the NEW perks on Celebrity Cruises!

Disclaimer: Text and Press Release from Celebrity Cruises above are owned by them.